Articles by Rajesh Nair
- About the Author
- Latest Articles
Rajesh is an expert in automation cost assessments, deal strategy, pricing and automation delivery. He has 20+ years of experience in Business Process outsourcing (BPO) and Customer Experience (CX) space and he is currently the Co-Founder and CEO of Automater.
Behind the White Gloves: Revamping Customer Service in a Premium Bank
Real-world case study of how optimising contact centre shift times was a catalyst for revamping customer service in a premium bank.
ACXPA PLATINUM SPONSORS
ACXPA SILVER SPONSORS
ACXPA BRONZE SPONSORS
