How well do you know CX? Take the CX Fundamentals Quiz 3 to find out - containing 10 customer experience based questions!
Industry Knowledge Quizzes
There is a lot to know in our industry, and many of the processes, ideas, and best practices can be applied to your business regardless of size, industry sector, etc.
The Industry Knowledge Quizzes are designed to test your knowledge of contact centres, customer service, customer experience and digital service.
As a visitor, you can attempt any of the quizzes once and can instantly view your results at the end of the quiz if you subscribe to ACXPA for free.
By upgrading to a membership, you can retake the quizzes as many times as you like and download a certificate of achievement when you achieve 100%.
Plus, you'll also gain access to a dashboard to track all your progress, access to 20 self-paced courses as well as earn points and badges to reward your progress.
