ACXPA Membership Options
Joining the Australian Customer Experience Professionals Association (ACXPA) is your key to unlocking a host of powerful benefits designed to help individuals and businesses deliver exceptional customer experiences across all customer touchpoints – phone, digital and in-person.
With annual memberships starting from just $197, we’ve got membership options to suit individuals, businesses and vendors with benefits including:
- Best-practice tips and insights with live symposiums, roundtables, videos, articles, case studies and workshops.
- Access to exclusive industry information and benchmarking data including the summary Call Centre Ranking reports.
- Industry tools and resources (e.g. Erlang Calculators, Journey Maps, Personas etc.) that can be downloaded to save time and money.
- Discounts to events and training courses to improve skills and build powerful networks.
With a world-class platform, the leading resources in Australia and the only industry association with a genuine focus on customer management across the voice, digital and in-person channels, investing in an ACXPA membership provides exceptional value.
Discover below which membership is right for you.
Three ACXPA Membership Types to select from:
Who are ACXPA Memberships suitable for?
An ACXPA Membership benefits anyone working in a role that can directly impact customers via the voice, digital or in-person channels.
- Contact Centres
- Customer Service/Support teams
- Customer Experience (CX) teams
- Office/admin teams with customer interaction
- Customer-facing small & large businesses
- Hospitality venues
- Public Sector
- Not for Profits
Whether you’re just starting your career, looking to enhance your skills or seeking a competitive edge for your business we’ve got an ACXPA Membership to help you succeed.