ACXPA Membership Options

Joining the Australian Customer Experience Professionals Association (ACXPA) is your key to unlocking a host of powerful benefits designed to help individuals and businesses deliver exceptional customer experiences across all customer touchpoints – phone, digital and in-person. 

We provide Australia’s best value memberships that are packed full of value, with annual memberships for individuals, businesses and vendors with benefits including: 

• Self-paced training courses, industry quizzes and micro-learning videos with downloadable certificates on completion. 
• Best-practice tips and insights with live fortnightly roundtables, the ACXPA Member Bites Video Library, articles, case studies and workshops. 
• Access to exclusive industry information and benchmarking data, including the Australian Call Centre Ranking reports.
• Downloadable industry tools and resources (e.g. Erlang Calculators, Journey Maps, Customer Personas, etc.). 
• The industry’s leading Members Directory, making it easy to connect and engage with other members. 
• Discounts to events and training courses to improve skills and build powerful networks.  

With a world-class platform, the leading resources in Australia and the only industry association with a genuine focus on customer management across the voice, digital and in-person channels, investing in an ACXPA membership provides exceptional value. 

Discover below which membership is right for you.