MaxContact Australia has evolved into Kaizn, marking a strategic shift toward independent CX and contact centre advisory services while remaining an official Australian partner of the MaxContact platform.
The dedicated space for ACXPA Vendor Members and Sponsors to publish company announcements for the Australian contact centre and customer experience industry. It's intentionally kept separate from ACXPA's practitioner-led Articles and our own official ACXPA Press Releases — so it's always clear what's independent ACXPA content, what's an ACXPA announcement, and what's vendor news. ACXPA keeps three types of content clearly labelled and apart, so you always know what you're reading and where it comes from. Practitioner-led insights, guides and resources, written and curated by ACXPA. Independent editorial content. Official announcements published by ACXPA — rankings launches, benchmarking data, research and advocacy news. Announcements from ACXPA Vendor Members and Sponsors — their own company news, clearly labelled. You're here. If a release appears in this category, it's a vendor or sponsor announcement — not ACXPA editorial content. Keeping vendor updates in a dedicated space protects the integrity of our practitioner-led resources, while still giving the industry a transparent way to follow news from the vendor community. Vendor announcements are kept separate from ACXPA articles and tools, consistently labelled, and never mixed into our independent content streams. Press releases in this category are submitted by ACXPA Vendor Members or Sponsors and reflect their own company announcements. For independent, practitioner-led content, browse the ACXPA Articles; for official association news, see the ACXPA Press Releases. Vendor Membership and Sponsorship with ACXPA is designed to be high-trust — meaningful visibility without compromising the practitioner experience. Press releases give vendors a clear, labelled channel to share important updates with the industry, in a format that respects the independence of ACXPA content. Why publish here: Not yet a Vendor Member or Sponsor? Explore the options below to start sharing your news with the Australian CX and contact centre community. Announcements from ACXPA Vendor Members and Sponsors. This is a new and growing space — check back as more vendors share updates with the industry, or if you're an ACXPA vendor, see below for how to publish your own. Press releases in this category are submitted by ACXPA Vendor Members or Sponsors and reflect their own company announcements. They're clearly labelled as vendor content and kept separate from ACXPA's independent articles and official press releases. ACXPA Vendor Members and Sponsors can submit an announcement to be published here.
ACXPA · Vendor Press Releases
Vendor Press Releases
Three streams, kept separate
Articles — Independent
ACXPA Press Releases — Official
Vendor Press Releases — Vendor
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For ACXPA Vendor Members & Sponsors
Publish your announcement where the industry is already listening
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ACXPA Articles
Independent, practitioner-led insights and resources.
ACXPA Press Releases
Official association announcements and rankings news.
Vendor Membership
Share your news in an environment the industry trusts.
Sponsorship Options
Meaningful visibility without compromising trust.
Industry Insights
Benchmarking data, research and analysis for the sector.
About ACXPA
Australia's association for CX and contact centre professionals.
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