ACXPA Business Members Directory

Want to deal with organisations that invest in their customer experience?

Every organisation listed here is a current ACXPA Business Member, giving its customer-facing teams access to ACXPA standards, training, tools and benchmarking.

See how to reach each one, when their teams are available and the customer commitments they’ve made.

ACXPA confirms every listed organisation is a current member. Each member writes and maintains its own listing.

ACXPA Business Member medallion

4 organisations

Australian HR Institute

Education & Learning

Advancing HR to benefit people, workplaces and business. The Australian HR Institute (AHRI) is the peak membership body for HR professionals. We lead HR in Australia, setting the profession’s standards,…

  • Australia (nationwide)
  • 3 customer commitments
Member since 2025 Phone Email Online form Social media

REA Group

Technology

REA Group operates Australia's leading residential and commercial property websites –realestate.com.au and realcommercial.com.au – as well as the leading website dedicated to share property, flatmates.com.au and property research website, property.com.au.

  • Australia (nationwide)
  • 5 customer commitments
Member since 2023 Phone Email Live chat Online form

SEEK

Digital & Online Services

SEEK is one of Australia’s Top-50 listed companies, employing more than 3,000 people across the globe. With a clear purpose of helping people live more fulfilling and productive working lives…

  • Australia (nationwide)
  • 4 customer commitments
Member since 2022 Phone Online form

Yarra Valley Water

Utilities (Electricity, Gas, Water)

Yarra Valley Water is the largest of Melbourne’s three water corporations, based in Melbourne’s east. Our service area covers 4000 square kilometres and our network consists of around 20,000 kilometres…

  • Australia (VIC)
  • 4 customer commitments
Member since 2023 Phone Live chat Online form

What the badge means

What does it mean when an organisation is an ACXPA Business Member?

They invest in their people

Their customer-facing teams can use ACXPA training, coaching tools and live roundtables with peers.

They can measure against global standards

Members have access to the ACXPA Global Contact Centre CX Standards and ACXPA benchmarking.

They’re open about how to reach them

Each listing shows contact channels, support hours and customer commitments in one place.

For organisations

Want your organisation recognised here?

ACXPA Business Membership gives your customer-facing team access to ACXPA, and your organisation a listing in this directory.

Explore Business Membership

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