Outages & Website Issues
We set out to build a world-class website to provide our members with maximum value when they join as a member, and to help everyone in the business community and the Australian public learn more about the great work people who work in customer management related roles do on a daily basis.
But even we don’t get it right all the time!
With a very complex website behind the scenes with different experiences for members based on their membership type, as well as events calendars, ticketing, multiple directories, podcasts and videos, downloads, gamification and more, from time to time things don’t go quite to plan!
So if you are experiencing anything that isn’t quite right, we’ve made the process as simple as possible to let us know, as well as being transparent about any current issues we are working on.
We’ve been constantly (i.e. daily) working on optimising the website since December 2021 (when we first commenced the build) to ensure it’s a great experience for visitors, subscribers and our different types of members (individuals, businesses and vendors) who all get a different experience when they are on our website.
It would be a very long page if we listed all of that activity ?? so rather, our change log below contains significant changes/updates/upgrades we have made since the 16th June 2023 only.