ACXPA Victoria Advisory Board
The ACXPA Victoria State Advisory Boards help to organise local events such as site tours and networking events as well as providing a local industry voice and input into the national ACXPA strategy.
ACXPA Victoria is led by Sarah Young who, in her day job, is the Manager, Customer Contact Solutions for the multi-award-winning Contact Centre for the Australian Gas & Electricity provider Red Energy, which is owned and backed by the mighty Snowy Hydro.
Knowing that the success of any business and great customer experience outcomes is bound by the success of the individuals who work within it, is Sarah’s mantra. Her mantra is now embedded with the leaders she has worked with in organisations both here in Australia and abroad such as EDF Energy and CGU Insurance.
Understanding her people at a deeper level and leading with decency and respect along with working collaboratively with stakeholders across all channels and streams of business are critical success factors for Sarah and key to delivering exceptional customer experience outcomes.
If you would like to join Sarah on the local ACXPA Victoria Advisory Board and help bring to life networking events, site tours and workshops, please reach out as we would love to speak with you!
The local ACXPA Victoria Advisory Board helps bring to life networking events, site tours and face-to-face workshops as well as providing local input into the National ACXPA agenda and activities. Being on the Advisory Board is also a great way to connect with local peers and expand your professional network and experience.
If you are interested in having a chat with Sean McGinn, ACXPA Victoria Leader and being a part of our inaugural ACXPA Victoria board please leave your details below and he’ll be in touch soon!
If you’ve got an idea for a local event or would like to provide some feedback on previous or current events please send the local ACXPA Victoria Advisory Board a message.
ACXPA Victoria Advisory Board Members
The ACXPA Victoria Advisory Board consists of volunteers who help coordinate local events such as networking events, site tours etc and provide an important local voice to help shape our industry at a national level. Click on a profile to learn more about the ACXPA Victoria Board Members.
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Andrew Jacques
ACXPA Victoria Advisory Board Member
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Lu Tutera
ACXPA Victoria Advisory Board Member
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Sarah Young
ACXPA Victoria Chair & CX Practitioners Board Member
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Cameron Preston
ACXPA Victoria & Team Leaders Advisory Board Member
Upcoming ACXPA Victoria Events
As well as our online events that are open to all ACXPA members across Australia, our local ACXPA Victoria Advisory Board is responsible for organising local events that help build local connections.
