Live CX Community Roundtables
Are you a Customer Experience professional and would like to hear from others working in CX to stay on top of industry insights, share ideas and increase your knowledge?
Our live CX Community Roundtables enable you to hear from a leading CX</span expert each fortnight, who will share their insights, knowledge and experience to help you learn.
Whether it’s to pick up some tips on how to solve a current issue you are facing or hear about the latest best practices from Martech, AI, Customer Survey Design, Journey Mapping and more, each session will include an approximately 40-minute discussion with our guest, followed by an open Q&A session with all attendees.
There are no sales pitches or vendor-sponsored content – the sessions are all designed to help share industry best practices to help our profession flourish.
The live CX Community Roundtables are free to attend, and ACXPA members can access all the prior recordings in their Video Library.
Live CX Community Roundtables Fast Facts
Who are the CX Community Roundtables Suitable for?
CX is certainly a large and diverse profession, and it seems like every week, a new job title emerges!
ALL CX Professionals are welcome to attend the Live CX Community Roundtables, including (but not exclusive to):
- Chief Customer Officer
- Head of CX
- CX Director
- Customer Experience Manager
- Customer Experience Consultant
- CX Program Manager
- CX Insights Lead/Manager
- CX Analyst
- And any role that focuses on the experience for customers!
We may splinter into more niche groups in time, but as we build the community, we can all learn from each other, regardless of the job title.
Your CX Community Roundtable Host
Kevin Perry
Kevin Perry has over 20 years of experience in CX, analytics and data-driven marketing. He is a CCXP-certified Customer Experience leader who works with Australia’s largest enterprise-level clients to assist them with turning their data into insights, then using these insights to craft outstanding customer experiences, leading to sustainable competitive advantage.
Kevin has been a Practitioner Board Member (both Data & Analytics and Customer Experience boards) since ACXPA’s inception.
Kevin has a deep passion for connecting with like-minded data geeks and CX nerds who are equally passionate about turning delicious data into amazing Customer Experience.
He is a Salesforce CRM Marketing Cloud “Ranger”, and is passionate about leveraging technology to turn marketers’ CX strategies into reality!
Our Next CX Roundtable Guest
Upcoming CX Roundtable Guests
We’re thrilled to share with you our upcoming guests on the CX Community Roundtables:
8th May – Amish Goel, Global Head of Digital Insights & Data Privacy, Aesop
22nd May – Amanda McMillan, Global Lead – Digital Marketing, Nufarm
5th June – Allison Dorogoj, General Manager Customer Experience & Growth, ENGIE Australia & New Zealand
19th June – Announced Soon!
Interested in Being our Featured Guest?
Being a featured guest on one of our CX Community Roundtables is a great way to give back to our industry and share your insights, experience and knowledge to help others.
