Our Sponsors
We are deeply grateful to our sponsors, whose support enables ACXPA to provide more free content and resources than any other association in the CX and contact centre industry.
Their investment allows us to deliver an extensive range of free resources, including our Industry Glossary, downloadable templates, engaging Industry Quizzes, and our popular CX & Contact Centre Roundtables.
These initiatives are open to everyone, fostering knowledge-sharing and growth across the industry.
Additionally, our sponsors enable us to maintain a world-class platform for members, offering exclusive benefits like Private Support Groups, benchmarking data, and the Members Bites Video Library, ensuring our community thrives with innovative tools and connections.
If you’d like to support the sponsors who help make this all possible, we’ve listed them below.
And if you’d like to join this incredible group of industry leaders as a sponsor, click here to learn more about Sponsorship opportunities.
PLATINUM SPONSORS
ORACLE CMS
OracleCMS are superstars in our field. We know what it takes to make your business the best in its field and can supply top class services to you and your customers.
OracleCMS has become one of Australia’s leading outsourcing providers; we service hundreds of companies across multiple industry sectors. We are a trusted, award winning brand for Customer Management Solutions and we develop an array of platforms for organisations.
At OracleCMS, we understand that “Change is the Only Constant Variable” within this competitive, fast paced and highly skilled industry. Therefore, we must never assume that we have reached the “Pinnacle of Outsourcing”. Rather, we constantly strive for improvement through innovation, ongoing development, monitoring trends and listening to the needs of our clients.
SILVER SPONSORS
NICE
With NICE (Nasdaq: NICE), it’s never been easier for organisations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience (CX) platform, CXone, NICE is a worldwide leader in artificial intelligence (AI)-powered self-service and agent-assisted CX software for the contact centre – and beyond.
Over 25,000 organisations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform – and elevate – every customer interaction.
SMARTCOM
Smartcom is a trusted provider of business-critical customer-facing cloud and telecommunications applications in Australia and Internationally.
Our clients gain sustained competitive advantage through ‘speed to market’ of contemporary technology that is reliable, agile, mobile and scalable.
As a result, our clients gain ‘speed to market’ in an increasingly competitive marketplace and are equipped to run quality operations with increased efficiencies, productivity, revenue gains, and cost savings.
Our Cloud services include OmniChannel Call Centre, Hosted PBX, and Conversational AI. Our telecommunication services include VoIP, Internet and 13 1300 1800 & 0800 Numbers with Dynamic Call Tracking.
BRONZE SPONSORS
MaxContact
MaxContact is a cloud-based, call-centre software solution, hosted in Microsoft Azure, PCI-DSS, ISO27001, GDPR, and FIA code compliant.
Built from the ground up to be a cloud-based system, all you need is a headset, Chrome, and the internet. Dashboards and Wallboards display all activity and data in real-time providing visibility and accountability when managing remote resources.
If you are looking for a software solution that includes all the latest features, including OMNI, inbound and outbound, and a full campaign manager, all within the one license fee, please reach out for a quick 20-minute demo.
Like to become an ACXPA Sponsor?
ACXPA Sponsors get access to a range of exclusive benefits to increase brand recognition, build trust and, of course, generate leads.
If you’d like to learn more about our sponsorship options, please click the button below or contact us at 03 9492 2871 or 18000 ACXPA.
