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This is the dedicated space for ACXPA Vendor Members and Sponsors to publish company announcements for the industry.
It’s intentionally separate from ACXPA’s practitioner-led
Articles
and ACXPA’s own official
Press Releases
— so it’s always clear what’s independent ACXPA content, what’s ACXPA announcements, and what’s vendor news.
Clear separation for readers
If it appears here, it’s a vendor or sponsor announcement — not ACXPA editorial content.
Keeping vendor updates in a dedicated category protects the integrity of our practitioner-led resources,
while still providing a transparent way to follow industry updates from the vendor community.
Vendor announcements are kept separate from ACXPA articles and tools
Clear, consistent labelling of vendor and sponsor content
Vendor Membership and Sponsorship with ACXPA is designed to be high-trust: meaningful visibility, without compromising
the practitioner experience. Press releases provide a clear, labelled channel for vendors to share important updates
with the industry in a format that respects the independence of ACXPA content.
Publish announcements in an environment the industry already trusts
Keep updates discoverable without interrupting member content
Reinforce credibility through transparency and clarity
MaxContact Australia has evolved into Kaizn, marking a strategic shift toward independent CX and contact centre advisory services while remaining an official Australian partner of the MaxContact platform.
