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September 2026 WFM Essentials
Commences Sep 29, 2026
Learn the essentials of Workforce Management for Call Centres in this 3-day September 2026 WFM Essentials training course delivered by the WFM experts at CallDesign....View event >
September 2026 Call Centre Operations for Team Leaders
Commences Sep 29, 2026
Build confident Team Leaders who understand service levels, occupancy, forecasting and real-time performance in this September 2026 Call Centre Operations...View event >
CX Roundtable October 2026
Commences Oct 07, 2026
The ACXPA October 2026 Live CX Roundtable is a free monthly, expert-led online discussion featuring a rotating panel and a fast-paced, structured format....View event >

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