David Stone
David brings over 25 years of experience within the Contact Centre, Customer Experience and AI industry. His strategic knowledge of emerging trends and innovation is sought out by CX leaders across the industry sectors.
With a focus on delivering exceptional customer and employee experience, David ensures the careful consideration of technology, process and culture to deliver successful and sustainable outcomes.
David’s career has been as a strategic sales leader working alongside every major contact and customer experience vendor to deliver innovation to Government, Enterprise and Medium-sized businesses.
When not involved in CX David is a life member at Bronte Surf Lifesaving Club, a sometimes marathon runner and a supporter of start-ups.
ACXPA Advisory Board Members generously volunteer their time alongside their professional roles.
We believe it’s important to recognise the organisations they represent — the ones that enable them to share their expertise and insights with our community.
By bringing their real-world experience to ACXPA, they help strengthen the industry, foster meaningful connections, and raise standards across the board. We encourage you to consider working with these organisations if their services align with your needs.
