ACXPA National Advisory Board Member David Stone
Profile picture of David Stone, ACXPA Industry Advisory Board Member

David Stone

National Advisory Board Member

David brings over 25 years of experience within the Contact Centre, Customer Experience and AI industry. His strategic knowledge of emerging trends and innovation is sought out by CX leaders across the industry sectors.

With a focus on delivering exceptional customer and employee experience, David ensures the careful consideration of technology, process and culture to deliver successful and sustainable outcomes.

David’s career has been as a strategic sales leader working alongside every major contact and customer experience vendor to deliver innovation to Government, Enterprise and Medium-sized businesses.

When not involved in CX David is a life member at Bronte Surf Lifesaving Club, a sometimes marathon runner and a supporter of start-ups.

Current Employment

All ACXPA Advisory Board Members are in voluntary positions with their time donated in addition to their regular employment commitments.

As such, we believe it's important to recognise their employment and in return for sharing their time, passion and experience, we encourage you to engage with them directly should you need related products or services.

Private Consulting

David works with leading vendors and start ups within the Contact Centre, Customer Experience and AI industries where he assists with strategic sales planning, mentoring and launch services, and also offers an advisory to Enterprise and Government organisations seeking advice on industry technology trends and practices.

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