ACXPA National Advisory Board Member David Stone
Profile picture of David Stone, ACXPA Industry Advisory Board Member

David Stone

National Advisory Board Member

David brings over 25 years of experience within the Contact Centre, Customer Experience and AI industry. His strategic knowledge of emerging trends and innovation is sought out by CX leaders across the industry sectors.

With a focus on delivering exceptional customer and employee experience, David ensures the careful consideration of technology, process and culture to deliver successful and sustainable outcomes.

David’s career has been as a strategic sales leader working alongside every major contact and customer experience vendor to deliver innovation to Government, Enterprise and Medium-sized businesses.

When not involved in CX David is a life member at Bronte Surf Lifesaving Club, a sometimes marathon runner and a supporter of start-ups.

About Their Organisation

ACXPA Advisory Board Members contribute their time on a voluntary basis in addition to their regular professional roles.

We believe it’s important to acknowledge and support the organisations they represent.

By sharing their expertise and experience with the ACXPA community, they help strengthen our industry, and we encourage you to consider engaging with them directly if their services align with your needs.

Private Consulting

David works with leading vendors and start ups within the Contact Centre, Customer Experience and AI industries where he assists with strategic sales planning, mentoring and launch services, and also offers an advisory to Enterprise and Government organisations seeking advice on industry technology trends and practices.

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