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For suppliers to customer service, contact centre & CX teams

Be Found by Customer Service and Contact Centre Buyers All Year, for Less Than $3 a Day

A conference stand is over in two days. Paid search stops when the budget runs out. Vendor Membership keeps your business in front of buyers who are searching for what you sell, 365 days a year.

You get two top-level Accelerator listings in the ACXPA Supplier Directory, plus two ACXPA Individual Memberships so your team can publish, join the live sessions and build relationships with buyers.

$997 ex GST a year  ·  About $83 a month  ·  Worth $1,588  ·  Listings go live on purchase

Two business professionals smiling while reviewing a tablet together
2 ×Accelerator listings with profile pages and lead forms
2 ×ACXPA Individual Memberships for your team
365days of visibility with buyers
$2.73a day, ex GST
Compare your options

Why Spend Thousands on a Two-Day Stand When $997 Works All Year?

If you already pay for stands or ads to reach these buyers, here’s how that spend compares.

Conference stand

Thousands, for a few days

  • Over in one to three days
  • You meet whoever walks past
  • Travel, staffing and printing on top
Paid search ads

Pay for every click

  • Visibility ends when the budget does
  • Bidding against your competitors
  • No authority built along the way
ACXPA Vendor Membership

$997 for 12 months

  • Visible to buyers 365 days a year
  • Found by buyers already searching your category
  • No referral fees or commissions
The maths

Why Pay $1,588 Separately When You Can Pay $997?

Bought on their own, two Accelerator listings and two Individual Memberships cost $1,588 a year. Vendor Membership bundles them for $997, and adds publishing and event promotion on top.

2 × Accelerator listings ($597 each)$1,194
2 × Individual Memberships ($197 each)$394
Bought separately$1,588
Vendor Membership$997

You save $591 a year. All prices ex GST.

What’s included

Three Ways Vendor Membership Grows Your Business

Be found where buyers search

Two Accelerator listings, so you appear in two categories of the ACXPA Supplier Directory.

  • Company profile page with a contact form
  • 16 search tags per listing
  • Listing analytics dashboard

Build authority, not just awareness

Show buyers you know their world, through ACXPA’s channels rather than paid ads.

  • Publish articles under your own name
  • Promote your events on the ACXPA calendar
  • Be considered for panels and features

Know your buyers better

Two Individual Memberships put your team inside the community your customers belong to.

  • Live Open Mic and Roundtable sessions
  • 65+ tools, the Rankings and the Members Directory
  • 25% off CX Skills training, 50% off ACXPA events
Accelerator listings

Want the Top Listing Level in Two Categories?

Accelerator is the highest Supplier Directory level. Both of your listings get the full company profile page, built to turn a search into an enquiry.

Listings are ranked in purchase order within each category, and you keep your place as long as you renew. The sooner you’re live, the higher you sit.

Secure Your Listings →
600characters to pitch your business
16search tags per listing
4,000characters on your profile page
10 / 5 / 5images, videos and downloads
Lead formenquiries straight to you
Analyticsviews, clicks and leads
Your buyers are here

Customer-Facing Teams From These Organisations Use ACXPA

Your options

Just Need a Listing? Or Want More Reach?

Directory only

A single listing

One listing in one category, without membership benefits. Launch, Growth or Accelerator level.

From $197 ex GST a year

Compare listing levels →
Best value

Vendor Membership

Two Accelerator listings, two Individual Memberships, article publishing and event promotion.

$997 ex GST a year

Join as a Vendor Member →
Maximum exposure

Sponsorship

Advertising across ACXPA’s articles, glossary and rankings, plus naming rights and owned surfaces.

12-month packages

Explore sponsorship →

Already a Vendor Member and want to appear in more categories? Additional Accelerator listings are 50% off. Need more than two memberships for your team? Talk to us.

Questions answered

Vendor Membership FAQs

What type of listings are included?

Two Accelerator-level listings in the ACXPA Supplier Directory. Accelerator is the top level: a 600-character listing, 16 search tags, a full company profile page with a contact form, analytics and media uploads.

If you only want a listing without membership benefits, you can buy one at Launch, Growth or Accelerator level.

How do the two listings work?

Each listing covers one category or subcategory, so you can appear in two. You choose where they go and can change them in your dashboard.

Want more categories? Additional Accelerator listings are 50% off for Vendor Members.

Where will my listings appear in each category?

Accelerator listings sit above Growth and Launch listings. Within each level, listings are ranked in the order they were purchased, and you keep your position as long as you renew.

If no other Accelerator listing exists in your category, you’ll be at the top. See how levels appear in the directory comparison.

How are the two Individual Memberships assigned?

Allocate them to two people on your team from your dashboard. Each person gets their own login, and you can reassign them at any time.

What do our two team members get?

65+ tools, calculators and templates, the live Open Mic and Roundtable sessions, self-paced courses, the Members Directory and private groups, 25% off CX Skills training and 50% off ACXPA events.

Vendor seats also get some team tools: the Customer Persona Wizard, Complaints Logging Tool, Escalation Decision Tool, Advanced QA Calculator and Business Continuity Plan template.

Can we add more Individual Memberships?

Vendor Membership has one level with two memberships included. If you need more, email us and we’ll set it up.

How do search tags work?

Search tags match your listing to what buyers are looking for, such as “CX consulting” or “contact centre software”. Buyers can filter by them, and each tag is its own indexed page on Google.

Each Accelerator listing has 16. Learn more about search tags.

How do we publish articles on ACXPA?

Anyone with an allocated Individual Membership can publish under their own name. Articles must give genuine value, such as insights and best practice, rather than a product pitch.

Can we add our events to the ACXPA calendar?

Yes. Submit your events through the form in your dashboard and they’ll appear on the ACXPA Events Calendar.

Can we use the ACXPA logo?

Yes. Vendor Members can download approved logo files for their website, marketing and proposals.

What are the payment options?

Pay by credit card for immediate activation, or request an invoice. With an invoice, your membership starts once payment clears.

When does my membership start and renew?

Your 12-month membership starts once payment is confirmed. We send a reminder 30 days before renewal, and you can cancel any time before the renewal date.

Ready to Be Found by Your Next Customer?

Two Accelerator listings, two Individual Memberships and year-round visibility in the ACXPA community, for $997 ex GST a year.

Questions? Call +61 3 9492 2871 or email enquiries@acxpa.com.au.

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