Leah is the Head of Business Engagement at a leading MSP and technology services provider. With a strong background in delivering complex IT and business outcomes, Leah brings a balanced focus on operational execution and human experience to every engagement.
Her leadership is anchored in the belief that exceptional Customer Experience, Employee Experience (EX), and Partner Experience (PX) are not add-ons—they are essential to sustainable success.
Leah has led high-performing teams, driven strategic initiatives, and built frameworks that foster trust, transparency, and long-term value across all stakeholder groups.
In her current role, Leah is responsible for deepening business relationships, aligning whole of business with strategic objectives, and ensuring that engagement is not just a process, but a differentiator.
She is passionate about transforming interactions into lasting impact through purposeful communication, accountability, and continuous improvement.
About Their Organisation
ACXPA Advisory Board Members contribute their time on a voluntary basis in addition to their regular professional roles.
We believe it’s important to acknowledge and support the organisations they represent.
By sharing their expertise and experience with the ACXPA community, they help strengthen our industry, and we encourage you to consider engaging with them directly if their services align with your needs.
Leah Stenhouse
Head of Business Engagement
Ericom is a leading technology solutions provider. We understand that in today’s rapidly evolving technological landscape, it’s more important than ever for your business to stay ahead of the game.
That’s where we come in. At Ericom, we’re passionate about empowering your business with secure, agile solutions that prioritise exceptional human experiences.
