Andrew Conte is a dynamic Customer Experience and Sales Executive with over two decades of proven success leading high-impact initiatives for some of Australia’s most recognised brands across media, telecommunications, digital, and real estate sectors.
As Head of Customer for Foxtel’s Commercial division, Andrew drives strategic customer experience and retention programs across the health, corporate, mining, hospitality, and accommodation industries. He played a pivotal role in spearheading a $300 million nationwide technology transformation, delivering enhanced operational efficiency while strengthening customer engagement and retention outcomes at scale.
Andrew’s career is distinguished by a track record of transformational leadership across sales, customer operations, and digital innovation. Prior to his current role, he led Foxtel’s Sales and Revenue Operations across multi-national teams in Australia, South Africa, Kenya, and the Philippines — delivering strong revenue outcomes, operational improvements, and customer experience uplift.
A specialist in customer relationship management, commercial strategy, contract negotiation, and digital communications, Andrew combines strategic insight with hands-on leadership. His ability to forge strong client and stakeholder partnerships, identify growth opportunities, and implement scalable solutions has underpinned his reputation as a trusted leader in customer-centric business transformation.
Passionate about helping organisations translate customer experience into measurable commercial advantage, Andrew joined the ACXPA Advisory Board to share his expertise, champion best practice, and contribute to shaping the next generation of CX excellence.
ACXPA Advisory Board Members generously volunteer their time alongside their professional roles.
We believe it’s important to recognise the organisations they represent — the ones that enable them to share their expertise and insights with our community.
By bringing their real-world experience to ACXPA, they help strengthen the industry, foster meaningful connections, and raise standards across the board. We encourage you to consider working with these organisations if their services align with your needs.
Andrew Conte
Head of Customers - Commercial Premises
Foxtel is one of Australia’s leading entertainment companies, delivering a diverse range of television, streaming, and content solutions to millions of Australians.
Within its Commercial division, Foxtel partners with organisations in health, corporate, mining, hospitality, and accommodation sectors to deliver tailored entertainment and digital communication solutions. By combining premium content with innovative technology, Foxtel helps businesses engage audiences, enhance customer experience, and unlock new commercial opportunities.
