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Home Business Listing Coeliac Australia

 +61 3 9492 2871      enquiries@acxpa.com.au

Logo of Coeliac Australia

Coeliac Australia

Customer Service Information for Coeliac Australia

(Healthcare & Medical Business Sector)

Coeliac Australia is a national profit-for-purpose organisation supporting Australians with coeliac disease through membership, credible information, and advocacy. We drive national research, connect individuals to vital resources, and champion health initiatives with government, health professionals, and industry, striving for improved lives and a cure for coeliac disease.

Member Since Jun 2024

Logo of Coeliac Australia

Contact Details

Website: https://coeliac.org.au/

Phone Number: 1300 458 836

info@coeliac.org.au
Social Media Links:

Services Available in: Victoria, New South Wales, Queensland, Australian Capital Territory, South Australia, Northern Territory, Western Australia, Tasmania

Available Contact Channels:

Call Centre Location:

Customer Support Hours

Customer Support is available during the following hours

Weekdays
08:00 AM
05:00 PM
Saturdays
Closed
Sundays
Closed
Public Holidays
Closed

Customer Policies:

This business has confirmed they provide the following customer policies and procedures:


Customer Service Charter

Privacy Policy

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Hardship Policy

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Environmental Policy

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Industry Charter

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Animal Welfare Policy

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Customer Complaints Charter

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Whistleblower Policy

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Translating and Interpreter Services

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Member of Ombudsman scheme

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Modern Slavery Policy

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Corporate Social Responsibility Policy

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Overall Call Centre Rankings
Leaders by Sector - Q4 2024
1. TPG Internet (Internet Retailers)70.9%
2. YOUI (Car Insurance)70.7%
3. Red Energy (Energy Retailers)69.5%
4. Holmesglen TAFE (TAFE/Education)68.4%
5. Hume (Banks)67.5%
6. Onkaparinga Council (Councils)65.0%
Industry AVE55.5%

View the latest results >

Latest Glossary Terms

  • Agentic AI

    Agentic AI

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  • Customer Lifespan

    Customer Lifespan

    Customer Lifespan refers to the average duration of time a customer engages with a business before they stop using its products or services.
  • Customer Lifetime Value (CLV)

    Customer Lifetime Value (CLV)

    Customer Lifetime Value (CLV) is a metric that estimates the total revenue a business can expect from a single customer over the entire duration of their relationship.
  • Skills Based Routing

    Skills Based Routing

    Skills-Based Routing (SBR) is a feature within a call centre’s Automatic Call Distributor (ACD) that ensures customer interactions are directed to the most appropriately skilled agent. By aligning customer needs with agent expertise, SBR enhances operational efficiency and improves customer satisfaction.
  • Customer Service

    Customer Service

    Customer service is the support you offer your customers, before and after they buy and use your products or services.

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