About this Listing

The business below is a proud ACXPA Business Member — they’ve invested in their membership and demonstrated a genuine commitment to delivering great customer and employee experiences.

ACXPA (Australian Customer Experience Professionals Association) is the industry association supporting customer experience and contact centre professionals across Australia. Business Members like REA Group are part of this community and are verified in our directory.

REA Group

Customer Service Information for REA Group

Technology Business Sector

REA Group operates Australia's leading residential and commercial property websites –realestate.com.au and realcommercial.com.au – as well as the leading website dedicated to share property, flatmates.com.au and property research website, property.com.au.

ACXPA Member Since Sep 2023

Customer Contact Details for REA Group

The details below were provided directly by REA Group.

Services Available In
  • Victoria
  • New South Wales
  • Queensland
  • Australian Capital Territory
  • South Australia
  • Northern Territory
  • Western Australia
  • Tasmania

Available Contact Channels

Phone Email Live Chat Online Form Social Media

Call Centre Location

100% Australia based All calls are answered within Australia.

Customer Support Hours

Customer support for REA Group is available during the following hours.

Weekdays
Saturdays
Closed
Sundays
Closed
Public Holidays
Closed

Customer Policies for REA Group

REA Group has confirmed the following customer policies and procedures:

Customer Service Charter

If you want to share and earn points please login first
Yes

Privacy Policy

If you want to share and earn points please login first
Yes

Hardship Policy

If you want to share and earn points please login first
No

Environmental Policy

If you want to share and earn points please login first
Yes

Industry Charter

If you want to share and earn points please login first
No

Animal Welfare Policy

If you want to share and earn points please login first
No

Customer Complaints Charter

If you want to share and earn points please login first
Yes

Whistleblower Policy

If you want to share and earn points please login first
No

Translating and Interpreter Services

If you want to share and earn points please login first
No

Member of Ombudsman scheme

If you want to share and earn points please login first
No

Modern Slavery Policy

If you want to share and earn points please login first
Yes

Corporate Social Responsibility Policy

If you want to share and earn points please login first
No

Business Information for REA Group

REA Group operates Australia's leading residential and commercial property websites –realestate.com.au and realcommercial.com.au – as well as the leading website dedicated to share property, flatmates.com.au and property research website, property.com.au.

About ACXPA

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