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...
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Upcoming Courses & Events
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August 2026 Contact Centre Coaching PRO
In this August 2026 course, your Team Leaders will learn premium coaching skills designed specifically for a contact centre environment to improve performance and...View event > -
August 2026 Technical Support Customer Service Essentials
Suitable for employees working in technical support and helpdesk roles, this August 2026 Tech Support Customer Service Essentials course is delivered via a live 3-hour...View event > -
August 2026 Real-Time WFM for Contact Centre Analysts
The August 2026 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst...View event > -
August 2026 Reception Foundations
The August 2026 Reception Customer Service Foundations course teaches premium customer service skills specifically for front desk/reception...View event > -
August 2026 Inbound Phone Sales Essentials
The August 2026 Inbound Phone Sales Essentials course helps employees build engagement with customers and increase sales opportunities (without the use of...View event >
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