ACXPA Download Categories
Select your category below to view all the available downloads along with a description of each item.
Call Centre Ranking Reports
Downloads only: Industry Sectors (Monthly) | Industry Sectors (Quarterly)
View Reports and optional downloads: Banks | Car Insurance | Councils | Energy Retailers | Internet Retailers | TAFEs/Education
- Subcategories:
- Overall Industry Winners (Current Quarter) (4)
- Overall Winner Badges (Current Quarter) (8)
- Top Three Leaderboards (Current Quarter) (4)
| Filename | Q1-2024-Best-Call-Centre-Wait-Times-in-Australia-Leaderboard.png |
| Filesize | 187.45 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Top Three Leaderboards (Current Quarter) |
| Filename | Q1-2024-Best-Call-Centres-for-Quality-in-Australia-Leaderboard.png |
| Filesize | 206.32 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Top Three Leaderboards (Current Quarter) |
| Filename | Q1-2024-Best-Call-Centres-for-Accessibility-in-Australia-Leaderboard.png |
| Filesize | 195.01 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Top Three Leaderboards (Current Quarter) |
| Filename | Q1-2024-Best-Call-Centres-in-Australia-Leaderboard.png |
| Filesize | 196.54 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Top Three Leaderboards (Current Quarter) |
| Filename | Q1-2025-1-Call-Centre-Internet-Retailers-1.png |
| Filesize | 225.90 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Overall Winner Badges (Current Quarter) |
| Filename | Q1-2025-1-Call-Centre-Energy-Retailers-1.png |
| Filesize | 229.66 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Overall Winner Badges (Current Quarter) |
| Filename | Q1-2025-1-Call-Centre-Australian-Education-Providers-1.png |
| Filesize | 234.49 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Overall Winner Badges (Current Quarter) |
| Filename | Q1-2025-1-Call-Centre-Australian-Councils-1.png |
| Filesize | 228.44 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Overall Winner Badges (Current Quarter) |
| Filename | Q1-2025-1-Call-Centre-Australian-Car-Insurers-1.png |
| Filesize | 230.38 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Overall Winner Badges (Current Quarter) |
| Filename | Q1-2025-1-Call-Centre-Australian-Banks-1.png |
| Filesize | 232.20 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Overall Winner Badges (Current Quarter) |
| Filename | Q1-2025-1-Call-Centre-Aged-Care-Providers-1.png |
| Filesize | 232.87 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Overall Winner Badges (Current Quarter) |
| Filename | Q1-2025-1-Call-Centre-in-Australia-1.png |
| Filesize | 220.96 KB |
| Version | 1 |
| Date added | May 13, 2025 |
| Category | Overall Winner Badges (Current Quarter) |
| Filename | Best-Call-Centre-Wait-Times-in-Australia-Q1-2025-DODO.png |
| Filesize | 147.92 KB |
| Version | dodo |
| Date added | May 13, 2025 |
| Category | Overall Industry Winners (Current Quarter) |
| Filename | Best-Overall-Call-Centre-in-Australia-Q1-2025-YOUI.png |
| Filesize | 169.50 KB |
| Version | youi |
| Date added | May 13, 2025 |
| Category | Overall Industry Winners (Current Quarter) |
| Filename | Best-Accessibility-Call-Centre-in-Australia-Q1-2025-TasTAFE.png |
| Filesize | 179.83 KB |
| Version | tastafe |
| Date added | May 13, 2025 |
| Category | Overall Industry Winners (Current Quarter) |
| Filename | Best-Overall-Call-Centre-in-Australia-Q1-2025-ENGIE.png |
| Filesize | 177.77 KB |
| Version | engie |
| Date added | May 13, 2025 |
| Category | Overall Industry Winners (Current Quarter) |
