ACXPA Download Categories
Select your category below to view all the available downloads along with a description of each item.
Call Centre Ranking Reports
Downloads only: Industry Sectors (Monthly) | Industry Sectors (Quarterly)
View Reports and optional downloads: Banks | Car Insurance | Councils | Energy Retailers | Internet Retailers | TAFEs/Education
Download the Airline Customer Journey Map used in the April 2025 CX Roundtable (that was created using the ACXPA Journey Mapping template).
This download is only available for ACXPA Members. View membership options >
Filename | Airline-Journey-Mapping.pdf |
Filesize | 204.79 KB |
Version | 1 |
Date added | April 2, 2025 |
Category | CX Roundtable Downloads |