ACXPA Download Categories
Select your category below to view all the available downloads along with a description of each item.
Call Centre Ranking Reports
Downloads only: Industry Sectors (Monthly) | Industry Sectors (Quarterly)
View Reports and optional downloads: Banks | Car Insurance | Councils | Energy Retailers | Internet Retailers | TAFEs/Education
Our Excel-based CLV calculator to quickly calculate your customer lifetime value. Input your customer data to generate insights in seconds.
The calculator includes fields for average purchase value, frequency, customer lifespan, and costs, with automatic calculations for both basic and advanced CLV models.
The CLV Calculator is only available to download for ACXPA Subscribers (join for free) and ACXPA Members. Learn more about a membership >
| Filename | CLV_Calculator.xlsx |
| Filesize | 55.87 KB |
| Version | 1 |
| Date added | December 29, 2024 |
| Category | Customer Experience |
