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Home Downloads

 +61 3 9492 2871      enquiries@acxpa.com.au

ACXPA Downloads

ACXPA offers a range of downloads – from Erlang Calculators, Customer Journey Mapping templates, Return on Investment (ROI) Calculators and lots more.

We’ve even got some general knowledge trivia questions that help Team Leaders and Managers build some engagement within their teams!

Our popular Phonetic Alphabet desktop guide is also very handy – you can download it to print as A4 page. Simply cut out the size that best fits your monitor or desk and you’ll never have to make up words like N for knife ever again!

We’ll continue to add to our downloads library and we also have the ACXPA Shop/Marketplace where you can purchase premium downloads (members receive a discount on all downloads as well).

ACXPA Members can access a range of resources to supercharge their performance, including the downloads below, self-paced training courses,  a powerful members directory, exclusive industry insights & data and lots more!  See which membership is right for you >

 

ACXPA Download Categories

Select your category below to view all the available downloads along with a description of each item.

Contact Centres
CX
Customer Service
General Business
Job Descriptions
Trivia Questions
Resume Templates
ACXPA Logo

Call Centre Ranking Reports

Downloads only: Industry Sectors (Monthly) | Industry Sectors (Quarterly)

View Reports and optional downloads:  Banks | Car Insurance | Councils | Energy Retailers | Internet Retailers | TAFEs/Education

General Knowledge Trivia Workplace Quiz March 2025

Download our Workplace Trivia quiz that is ready-made for Team Leaders/Supervisors/Managers to use with their teams to help build engagement and inject a bit of fun into the workplace!

The Workplace Quiz March 2025 contains all the questions and answers ready to use immediately with your team 🙂

The General Knowledge Trivia Quizzes are only available for ACXPA Individual Members. Learn more >

Filename Workplace-Quiz-March-2025.docx
Filesize 141.88 KB
Version 1
Date added April 1, 2025
Category Workplace General Trivia Quizzes
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