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Select your category below to view all the available downloads along with a description of each item.
Call Centre Ranking Reports
Downloads only: Industry Sectors (Monthly) | Industry Sectors (Quarterly)
View Reports and optional downloads: Banks | Car Insurance | Councils | Energy Retailers | Internet Retailers | TAFEs/Education
| Filename | Workforce-Management-and-Analytics.pdf |
| Filesize | 1.41 MB |
| Version | 1 |
| Date added | August 14, 2025 |
| Category | Self-Paced Course Workbooks |
