Employment Award

Australian Call Centre Award Rates for 2022

2024 Australian Call Centre Salaries

ACXPA |Contact Centres, Industry insights |0

Learn more about the current Australian Call Centre Award Rates including job classifications, penalty rates, average salaries and bonuses.

January 2025 Customer Service Phone Essentials
Commences Jan 07, 2025
The January 2025 Customer Service Phone Essentials course is a 3-hour online course designed to teach premium customer service skills for phone-based...View event >
January 2025 Customer Service Phone Professionals
Commences Jan 07, 2025
Equip your employees with superior customer service skills in the January 2025 Customer Service Phone Professionals Training course with 9 hours of facilitated...View event >
January 2025 Customer Service Reception PRO
Commences Jan 14, 2025
Perfect for receptionists/front-desk employees etc, the January 2025 Customer Service Reception PRO course will teach your employees premium customer service skills...View event >
January 2025 Customer Service Foundations
Commences Jan 15, 2025
The January 2025 Customer Service Foundations training course teaches premium customer service skills delivered via 2 x 3-hour...View event >
January 2025 Managing Difficult Customers
Commences Jan 16, 2025
Learn global best-practice skills on how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour January 2025 online course - suitable for...View event >

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