Resume Templates for Customer Service & Call Centre Jobs

The Australian Customer Experience Professionals Association (ACXPA) provides a range of resources for customer service, call centre and customer experience e professionals including Resume Templates for Customer Service & Call Centre Jobs that you can download on this page along with a range of articles about customer service, call centres, industry benchmarking data, Job Description templates, training courses and lots more!

We’re always working to provide our members with tools and resources to help them succeed, so if you can’t find what you’re looking for, please let us know >

We also have a range of other downloads including calculators, guides, templates, job descriptions, quizzes and presentations to help improve your customer service, increase efficiency, optimise the CX, increase engagement and lots more! View all downloads >

ACXPA Individual Members get access to a range of premium resources, including self-paced training courses, exclusive industry data, premium downloads and lots more! Learn more >

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You have access to some downloads; however, to download all our content, you'll need an ACXPA Individual Membership (and access to a host of other benefits). Upgrade now >

, thanks for being an ACXPA Individual Member; you can download all the resources below!

, thanks for being an ACXPA Business Member! Most of our downloads require you to be logged in as an Individual Member - each download will tell you the restrictions.

You can allocate yourself an individual member from your Memberships Dashboard, and if you already have one, just look for the 'switch profile' option in the top menu bar.

, thanks for being an ACXPA Vendor Member! Most of our downloads require you to be logged in as an Individual Member - each download will tell you the restrictions.

You can allocate yourself an individual member from your Memberships Dashboard, and if you already have one, just look for the 'switch profile' option in the top menu bar.

Resume Templates (1)

Customer Service Resume Template

Download the free Customer Service Resume Template to help you secure your next role in customer service, call centres etc. The download is in Microsoft Word so you are free to edit and customise with your specific information.

Just replace the sections with a yellow background with your specific information and add/delete further information as required.

On behalf of ACXPA, we wish you well in your application no matter what part of the world you are in!

And if you’d like to say thanks, a positive review on the ACXPA Facebook page would be very much appreciated 🙏