Put Your Brand in Front of Australia’s Largest CX & Contact Centre Audience
Built for ROI. Backed by data. Powered by influence. Trusted by the industry.
If your business provides solutions for contact centres, customer experience (CX), digital services, or customer service – ACXPA is the most powerful platform in Australia to get your brand seen, trusted, and remembered.
Why Sponsor ACXPA?
We're not just the new kid on the block — we're the one everyone's visiting.
7,800+ Monthly Users
Across ACXPA, CX Central, and the ACXPA Supplier Directory – our platforms attract highly engaged professionals actively researching vendors and solutions.
70%+ Organic Traffic
We dominate SEO rankings, so your brand appears in front of decision-makers when they’re searching – not scrolling.
35,000+ Social Followers
We have the largest social following in the industry – reaching the frontline to the boardroom daily across LinkedIn, Facebook and Instagram.
12+ Years of Industry Trust
With a legacy built through CX Central, we’ve earned the trust of the industry – from SEO authority to thought leadership and resource delivery.
Bottom line? No other platform offers this level of targeted reach, proven engagement, and industry trust. When you sponsor ACXPA, you're not buying ads — you're buying influence.
We Lead the Industry – And the Data Proves It
ACXPA has the highest website traffic in the Australian CX and Contact Centre industry, driven by over a decade of SEO excellence, trusted resources, and high-performing content.
*The traffic comparison is based on publicly available estimates from Ubersuggest (March 2025), a widely used SEO tool that applies consistent methodology across all domains. While the numbers are approximate, they provide a fair representation of relative organic traffic volumes across industry websites.
Backed by Google Analytics
Over 7,800 unique users per month visit our platforms (ACXPA, CX Central, and the CX Supplier Directory), with traffic coming from:
- 70%+ Organic Search – Users finding us through Google searches for CX and Contact Centre solutions
- Direct Traffic – Industry professionals visiting us intentionally or from bookmarks
- Referral & Social – Articles, directories and events driving additional reach
Source: Google Analytics 4, February–March 2025. Traffic includes all channels, not just organic.
Sponsorship for the Modern Era
We’re not just a newer association — we’re built for how the CX and Contact Centre industry connects, shares, and engages today.
With ACXPA, sponsorship goes beyond events — it’s a year-round opportunity to lead conversations, share expertise, and stay front-of-mind where it matters most.
What Sponsors Receive
ACXPA sponsorships go far beyond logo placement — they’re designed to deliver real value, year-round engagement, and meaningful connections with the people shaping customer experience in Australia.
Year-Round Visibility
Advertising across high-traffic pages (including sticky banners for Platinum) delivering up to 50,000+ impressions monthly, keeping your brand top of mind.
Direct Access to Members
Submit articles, promotions, or updates for our monthly newsletter and send dedicated EDMs to opted-in subscribers — up to four per year.
Thought Leadership
Contribute articles, co-host webinars, or appear in Member Bite videos to position your people as industry experts and spark meaningful conversations.
ACXPA Awards Sponsorship
Own an award category in the upcoming ACXPA Industry Awards, with branding across promotions and tickets to the gala event included.
Video & Content Promotion
Showcase your brand in a professionally produced video hosted permanently on our site, alongside featured articles and branded content opportunities.
Data & Reports Access
Co-present Call Centre Ranking results, sponsor sector reports, and align your brand with performance and insights that shape the industry.
Supplier Directory Listing
Get a premium listing in the ACXPA Supplier Directory to promote your services and be discovered by high-intent buyers actively searching for CX and contact centre solutions.
Member Directory Access
Connect directly with ACXPA Individual Members via our private member directory — gain access to rich profiles and insights to help you build strategic partnerships.
Official Recognition
Be listed in our website footer with backlinks, featured on the Our Sponsors page, and gain full co-branding rights for your own marketing.
Packages start from just $8,000 ex GST per year, with flexible tiers to suit your goals and audience engagement needs.
Four Ways to Partner with ACXPA
Whether you're building presence or leading the industry, there's a tier that aligns with your ambition.
Bronze
Establish a foundational presence and align your brand with ACXPA’s trusted voice.
Silver
Boost engagement and extend your visibility across key ACXPA content channels.
Gold
Lead conversations with premium content, events, and audience integration.
Platinum
Shape the industry through full integration, naming rights, and high-impact media opportunities.
Let’s find the right tier for your goals. Talk to us today.
Just Starting Out or Testing the Waters?
ACXPA Vendor Memberships are the smart way to build credibility, get discovered, and connect with the CX and Contact Centre industry — all starting from just $497/year.
- Get listed in the ACXPA Supplier Directory
- Promote your events and publish articles
- Connect directly with members via Private Groups and Member Directory
Ready to Take the Next Step?
We’d love to learn more about your goals and explore how a sponsorship partnership with ACXPA can deliver real results for your brand.
A list of Frequently Asked Questions about our Sponsorship Packages:
What’s the difference between a Sponsorship and a Vendor Membership?
Both options help you build brand awareness and generate leads — but they operate at very different levels.
Sponsorship Packages are designed for brands that want to lead the conversation. They include:
- High-impact visibility via advertising banners across our top-performing pages
- Branded content opportunities across articles, videos, podcasts, webinars, and more
- Direct access to members via EDMs, newsletter features, and offer placements
- Ownership of an ACXPA Industry Award category, including tickets to the gala
- Deeper integration across our platform with premium positioning and co-branding
Vendor Memberships offer a more entry-level approach, including:
- A listing in the ACXPA Supplier Directory
- Ability to promote events, publish articles, and submit press releases
- Access to the Individual Member Directory and Private Groups for direct outreach
Sponsorship is for brands who want to be front and centre — Vendor Memberships are ideal for those just starting to build their presence in the CX and Contact Centre industry.
Do we need to have a Vendor Membership to access the Sponsorship Packages?
All sponsorship packages automatically include a Vendor Membership, giving you the best of both worlds.
This means sponsors receive all the inclusions of a Vendor Membership (such as access to the Supplier Directory, publishing opportunities, and access to Private Groups), plus enhanced visibility, deeper engagement tools, and more frequent promotional opportunities.
View the available Vendor Membership options >
What are the demographics of your audience/members?
From our current membership and subscriber base, roles are typically distributed as follows:
- Frontline (9%)
- Team Leaders/Supervisors (17%)
- Managers (23%)
- Senior Manager (13%)
- Executives (15%)
- Senior Executives (8%)
- Consultants (11%)
- Self Employed/Small Business Owner (4%)
While senior decision-makers matter, we also place deliberate focus on connecting with future leaders – many of whom started on the phones. With over 23,000 followers on our Call Centre Legends page, we are building relationships across the full career journey.
What is the price guide for the Sponsorship Packages?
Our sponsorship packages start from just $8,000 ex GST per year, with flexible tiers designed to suit different brand goals, budgets, and visibility needs.
Instead of a fleeting conference sponsorship, ACXPA sponsorships deliver brand visibility, engagement, and industry leadership all year round.
Are we able to send an EDM directly to your membership database?
Yes — but with limits to ensure quality and engagement.
As a sponsor, you can send up to four standalone EDMs per year to our opted-in subscribers. These are designed to deliver real impact without overwhelming our members.
In addition, sponsors can:
- Include a content block in our monthly newsletter
- Be featured in our weekly ‘Special Offers’ email to opted-in members
- Leverage other high-visibility promotional options throughout the year
We prioritise relevance and respect member preferences — so when you do land in their inbox, it counts.
Do you offer sponsored podcasts or webinars?
As a sponsor, you can co-host webinars, contribute to Member Bite videos, and feature in expert roundtables or industry reports.
We also have a new Vendor Showcase page that lets you feature a professionally produced video, giving your team a platform to promote services in an interview-style format with ACXPA branding and distribution support.
All sponsored content must add educational value – no sales pitches. You may also invite our CEO or Advisory Board members to participate in your webinars for greater authority and engagement.
