
James Witcombe
James Witcombe is a Director at SMAART Recruitment and has been working in contact centre recruitment in Australia since 2005. A regular commentator and blogger when it comes to recruitment and contact centres, James is the author of the Contact Centre Best Practice Report and runs Australia’s largest Contact Centre Mentoring Program.
James also sits on the Victorian Council of the RCSA (the peak body for the recruitment and staffing industry).
About Their Organisation
ACXPA Advisory Board Members contribute their time on a voluntary basis in addition to their regular professional roles.
We believe it’s important to acknowledge and support the organisations they represent.
By sharing their expertise and experience with the ACXPA community, they help strengthen our industry, and we encourage you to consider engaging with them directly if their services align with your needs.