Executive Symposiums & Workshops
In a fast-moving industry like ours, staying ahead of the pack and ensuring you can provide competitive differentiation through service or capability means you need access to the latest thought leadership, insights and resources.
Exclusive for our ACXPA Scholar Members only, you’ll gain access to our online Executive Symposiums featuring some of the industry’s leading experts providing exclusive insights and thought leadership across all customer touchpoints so you can stay one step ahead of the rest of the industry.
As ACXPA covers contact centres, customer service, and customer service and digital service, you’ll be exposed to a wide range of insights to help you formulate the right channel mix to deliver a great experience, reduce the cost to serve, improve customer retention and more.
Our ACXPA Scholar Members will also gain access to exclusive online workshops and presentations designed for busy executives, covering a range of topics to help both you, and your team perform at your best.
There are no additional costs to attend the ACXPA Executive Symposiums & workshops, they are included as part of the ACXPA Scholar Membership.
Your library to executive success
If you can’t make the symposiums and workshops when we stream them live, or you’d like to watch a presentation again, you’ll be able to watch all the exclusive executive content at a time that suits you, with full access to the back library of all presentations.
This can be ideal if you change roles, need inspiration to formulate new strategies or you want to fast-track your knowledge on key customer management strategies.
How to Access the Live Executive Symposiums & Exclusive Workshops
ACXPA Individual Members have access to a range of resources including our Executive Symposiums featuring some of the industry’s top thought leaders sharing key insights and case studies that will help them develop a competitive advantage. See which membership is right for you >