In addition to the glossary term below, ACXPA Members also have access to a range of additional resources, including our Member Symposiums & Video Library, premium resources to download, exclusive industry insights & data, discounted training courses and lots more!
An Industry Charter is typically published by Industry Bodies and/or Industry Associations to outline key industry commitments to members, customers and the general public.
What is an Industry Charter?
Whilst there are no hard and fast rules for what must be included, we’ve listed key sections that are often included:
- Vision/Mission (High-Level purpose of the association/body)
- Key commitments (objectives of the association/body)
- What you can expect from the association/body
- What they need from you
- Feedback and complaints (where to direct any concerns)
It’s typically an expectation (and often legal requirement) that members of the Industry Association adhere to the commitments in the Industry Charter or face expulsion from the Industry Body.
Some however opt for a softer approach requiring members to make a pledge to work towards the commitments/objectives.
The Industry Charter is typically available for viewing and/or download on the website.