The Industry Association for CX, Customer Service & Contact Centres in NSW
ACXPA NSW connects professionals across Sydney and beyond to drive service excellence, local collaboration and industry progress.
ACXPA NSW is the local chapter of Australia’s peak industry association for customer experience, customer service, and contact centres. Whether you're based in Sydney, the Central Coast, Newcastle, the Blue Mountains or beyond — we’re here to help you connect, grow and lead.
Through local networking events, advisory boards, industry resources and national recognition programs, we’re supporting a stronger, more connected industry across NSW.
Learn More About ACXPAACXPA NSW Advisory Board Members
👥 Meet the TeamThe ACXPA NSW Advisory Board is made up of experienced professionals from the contact centre, customer service and customer experience industries across Sydney and regional NSW.
These passionate volunteers help lead the way in shaping local CX initiatives — from networking events and site tours to strategic input that supports national standards and member services.
If you're looking to connect with industry leaders or understand who’s helping shape the future of CX and contact centres in NSW, you’re in the right place. Click on a profile below to learn more.
If you’re interested in joining the NSW Advisory Board, please complete the form below.
Upcoming ACXPA NSW Events
As well as our online events that are open to all ACXPA members across Australia, our local ACXPA NSW Advisory Board is responsible for organising local events that help build local connections so keep an eye out for upcoming events you can attend in person.
We’re looking forward to announcing our first local NSW event soon!
Explore Memberships
Join a growing network of CX and contact centre professionals making a difference in the industry.
Explore Resources
Access guides, templates, articles and tools built specifically for Australian contact centres.
View Upcoming Events
Discover upcoming networking, benchmarking and learning opportunities across the ACXPA community.