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Australian Call Centre Industry Rankings October 2023

ACXPA |Uncategorized |0

View the results of the October 2023 Australian Call Centre Rankings assessing six different industry sectors.

Australian Call Centre Rankings September 2023

ACXPA |Uncategorized |0

View the results of the September 2023 Australian Call Centre Rankings assessing five different industry sectors.

Australian Call Centre Industry August 2023 Mystery Shopping Results

Australian Call Centre Rankings August 2023

ACXPA |Uncategorized |0

View the results of the August 2023 Australian Call Centre Rankings National Results assessing five different industry sectors.

January 2025 Customer Service Phone Essentials
Commences Jan 07, 2025
The January 2025 Customer Service Phone Essentials course is a 3-hour online course designed to teach premium customer service skills for phone-based...View event >
January 2025 Customer Service Phone Professionals
Commences Jan 07, 2025
Equip your employees with superior customer service skills in the January 2025 Customer Service Phone Professionals Training course with 9 hours of facilitated...View event >
January 2025 Customer Service Foundations
Commences Jan 15, 2025
The January 2025 Customer Service Foundations training course teaches premium customer service skills delivered via 2 x 3-hour...View event >
January 2025 Customer Service Reception PRO
Commences Jan 15, 2025
Perfect for receptionists/front-desk employees etc, the January 2025 Customer Service Reception PRO course will teach your employees premium customer service skills...View event >
January 2025 Managing Difficult Customers
Commences Jan 16, 2025
Learn global best-practice skills on how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour January 2025 online course - suitable for...View event >

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