CX Roundtable • August 2026

CX in the Age of AI Agents

Why are AI agents suddenly reshaping what customer experience costs, who the customer even is, and how simple the experience needs to be — and how do CX leaders decide where these agents genuinely belong?

Host: Campbell Davies
Panel: Nadine Power, Samantha Middlebrook, Jason Pascoe
Duration: 57:19
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August 2026 CX Roundtable Host & Panel

The practitioners behind the discussion.

Panellist Nadine Power

Nadine Power

Senior Product Manager — Panviva, Upland Software

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