Call Centre Roundtable • August 2026

Offshore Is Back — and It's Not the Only Thing Reshaping Contact Centres

Everyone's still watching AI — but the forces actually reshaping contact centres right now are offshoring, broken basics, and a wave of new legislation. So what's really moving the floor?

Host: Justin Tippett
Panel: Nadine Power, Jeremy Marriott, David Jaffe
Duration: 1:04:56
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August 2026 Call Centre Roundtable Host & Panel

The practitioners behind the discussion.

Panellist David Jaffe

David Jaffe

Consulting Director & Founder, LimeBridge Australia

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