The Industry Association for CX, Customer Service & Contact Centres in Queensland

ACXPA QLD brings together professionals across Brisbane, the Gold Coast and beyond to build stronger connections, better careers and better customer outcomes.

ACXPA QLD is the local chapter of Australia’s peak industry association for customer experience, customer service, and contact centres. Whether you're based in Brisbane, Townsville, the Sunshine Coast or anywhere in between — we’re here to support your professional journey.

Through local networking events, site tours, industry insights and national recognition programs, we’re helping create a more connected, future-ready industry across Queensland.

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ACXPA QLD Advisory Board Members

👥 Meet the Team

The ACXPA QLD Advisory Board is made up of passionate professionals from across Queensland’s vibrant CX, customer service and contact centre communities.

From Brisbane to the Gold Coast, Townsville to Toowoomba — these leaders bring deep industry knowledge and local insight to help shape ACXPA’s presence across the state.

They play a key role in driving local engagement — from networking events and site tours to providing expert input that supports ACXPA’s national initiatives and resources.

If you're looking to connect with industry leaders in Queensland or see who’s helping advance the profession in your state, explore the profiles below.

👥 Join the ACXPA QLD Advisory Board

The ACXPA QLD Advisory Board provides a local voice for our industry — connecting passionate professionals who want to shape the future of customer experience, service and contact centres in Queensland.

As an Advisory Board member, you'll help:

  • Assist with organising local networking events and site tours
  • Support and promote ACXPA at local industry events
  • Contribute to member discussions, forums and working groups
  • Provide a local perspective to influence national priorities

If you're keen to give back, connect with peers and help move the industry forward in Queensland — we’d love to hear from you.

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