ACXPA Excellence Awards for CX & Call Centres in Australia
We've set the launch for 2027. That gives us time to put the tools and performance standards in place first, so these awards reflect genuine best practice.
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We've strengthened our standards and program to ensure we unequivocally understand and define what "best practice" looks like in the current market.
The WFM Hub
We successfully launched the WFM Hub — a direct response to member feedback regarding the need for better resource forecasting tools.
Skill Development
We launched our self-paced course library, included for all members, to help improve skills across the industry before the competition opens.
Quality Standards
We refused to compromise on quality by rushing the program. This time ensures the ACXPA Awards set a new benchmark for integrity.
Partner With Us
Align your brand with the gold standard of CX. We are now accepting expressions of interest for our 2027 Foundation Sponsors.
Sponsorship Opportunities