You need to complete your Member Profile to access this content!

All members are required to complete their Individual Membership Profile to access all the exclusive member-only content.


Click Here To Unlock

Access Restricted: Upload Your Photo to Continue

To unlock this page and access all your member benefits, please complete your Member Profile by uploading a profile photo.

We know it’s an extra step, but it’s required for all members. A complete profile helps build trust and fosters a stronger, more connected community for everyone.

Don’t worry—it only takes a minute! Here are some tips:


Upload Your Photo Now

Please complete your Subscriber Profile!

To unlock all the ACXPA Subscriber content, please take a moment to activate your profile - it only takes a moment!


Click Here To Unlock

That email is already being used!

The email address entered is already registered as a Subscriber.
To purchase a membership, please log in first!


Aged Care Sector Call Centre Benchmarking

We’re excited to announce the upcoming release of our Aged Care Sector Call Centre Benchmarking data, launching in February 2025.

We'll be providing invaluable insights into call centre performance across the aged care sector, offering a comprehensive comparison of key metrics such as accessibility, agent mastery, and overall customer experience rankings.

Since September 2024, we’ve been meticulously collating data from aged care providers to ensure the most accurate and actionable insights.

This benchmarking service is designed to help aged care organisations identify strengths, pinpoint areas for improvement, and deliver better customer experiences, and will add to the richness of our data across the entire Australian Contact Centre Industry. 

Be the First to Know

Want to stay informed? Sign up to receive updates and be notified when the first report is released.

Subscribe for free, or purchase a membership for even more valuable insights.

Select an Industry Sector to View the Latest Contact Centre Benchmarking Data

Aged Care
Banks
Car Insurance
Councils
Education
Energy
Internet
Add Yours >

ACXPA PLATINUM SPONSORS

ACXPA Platinum SPONSORS
ACXPA SILVER SPONSORS
ACXPA Platinum SPONSORS
ACXPA Platinum SPONSORS
ACXPA BRONZE SPONSORS
ACXPA Platinum SPONSORS
Copyright © 2025 | Australian Customer Experience Professionals Association | Phone: +61 3 9492 2871 | Website Terms of Use 

Log in with your email address

or Become an ACXPA Member

Forgot your details?

Create Account