Employment Award

Call centre agent in Australia holding cash

2026 Australian Call Centre Salaries

ACXPA |Contact Centres, Industry insights |0

Learn more about the current Australian Call Centre Award Rates including job classifications, penalty rates, average salaries and bonuses.

August 2026 Introduction to Contact Centre Management
Commences Aug 13, 2026
Fast-track your knowledge of contact centre management in this 2 x 3-hour course August 2026 introduction course delivered by Australian contact centre expert Justin...View event >
August 2026 Contact Centre Coaching PRO
Commences Aug 14, 2026
In this August 2026 course, your Team Leaders will learn premium coaching skills designed specifically for a contact centre environment to improve performance and...View event >
August 2026 Technical Support Customer Service Essentials
Commences Aug 18, 2026
Suitable for employees working in technical support and helpdesk roles, this August 2026 Tech Support Customer Service Essentials course is delivered via a live 3-hour...View event >
August 2026 Real-Time WFM for Contact Centre Analysts
Commences Aug 19, 2026
The August 2026 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst...View event >
August 2026 Reception Foundations
Commences Aug 19, 2026
The August 2026 Reception Customer Service Foundations course teaches premium customer service skills specifically for front desk/reception...View event >

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