S1 EP 7 The Future of Customer Service, CX Matters Podcast

The Future of Customer Service

In this episode of the CX Matters Podcast, host Justin Tippett speaks with Jaquie Scammell, Australia’s leading Customer Service expert to discuss the future of customer service, including:

  • What to expect.
  • How to prepare your people.
  • Why it’s ‘cool to care’.
  • Lots of gold nuggets for Customer Service!

Listen now to the Podcast

Just click play below! If you’d rather listen on your favourite podcasting platform, you’ll find the links at the bottom of the page.

CX Matters Podcast

1 February · Season 1 · Episode 7

What is the future of customer service?

10 Min, 48 Sec · By ACXPA

In this episode of the CX Matters Podcast, host Justin Tippett speaks with Jaquie Scammell, Australia's leading Customer Service expert to discuss the future of customer service including: - What to expect in the future. - How to prepare your people. - Why it's cool to care! - Lots of gold nuggets about Customer Service!

Watch the Podcast recording

S1 EP 7 The Future of Customer Service
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Customer Service Resources

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