The Future of Customer Service
- What to expect.
- How to prepare your people.
- Why it’s ‘cool to care’.
- Lots of gold nuggets for Customer Service!
Listen now to the Podcast
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1 February · Season 1 · Episode 7
What is the future of customer service?
10 Min, 48 Sec · By ACXPA
In this episode of the CX Matters Podcast, host Justin Tippett speaks with Jaquie Scammell, Australia's leading Customer Service expert to discuss the future of customer service including: - What to expect in the future. - How to prepare your people. - Why it's cool to care! - Lots of gold nuggets about Customer Service!
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ACXPA helps Australian businesses deliver efficient and effective customer experiences via phone, digital and in-person channels by empowering their employees with the skills, industry insights and professional support networks they need to succeed.