ACXPA National Advisory Board Member
Deanne Martin
Head of Customer Experience & Service, SEEK
A creative, proud non-conformist who inspires others to challenge thinking and reverse the profile of the customer service industry — from unskilled to skilled.
Profile
A creative, proud non-conformist who inspires others to challenge thinking and reverse the profile of the customer service industry from unskilled to skilled — using customer service centres as the talent pool for the organisation.
A humanistic leader with experience across retail, telco, manufacturing and tech, who enjoys inspiring others to make a difference by building confidence through mentoring, coaching and kindness.
Deanne has embraced the key tenets of agile in her recruitment process by involving the people who do the work in the decision making and onboarding.
About SEEK
Deanne’s organisation Head of Customer Experience & Service, SEEK
Helping people live more fulfilling and productive working lives
…and helping organisations succeed.
Founded in Melbourne, Australia in 1997, SEEK is a market leader in online employment marketplaces operating across Asia Pacific and Latin America — built on the idea of making it easier and quicker for candidates and hirers to connect by moving print newspaper job ads online.
