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We know it’s an extra step, but it’s required for all members. A complete profile helps build trust and fosters a stronger, more connected community for everyone.
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To complete your Member Profile and unlock all your member benefits you need to upload a photo to your profile. Yes, we know it sucks but it's a requirement for all members as it helps build a stronger community for us all - it only takes a minute!
The Q4 2026 Australian Banks Call Centre Rankings report will be published in late January 2027.
ACXPA is an independent, practitioner-led organisation helping raise the standard of customer service and experience worldwide.
Founded in Australia. Built by practitioners. Focused on what works in the real world.
