Animal Welfare Policy
An Animal Welfare Policy sets out an organisation’s commitment to the protection of animals in the course of conducting its business operations.
It is regrettable that there is no federal legislation dedicated to animal protection however work is now underway to update the Model Codes and convert them into the Australian Animal Welfare Standards and Guidelines.
We will have more information about an Animal Welfare Policy including a draft policy you can download available soon!
Upcoming ACXPA Member Bites Sessions
Short, sharp interviews and presentations on specific topics to fast-track your knowledge!
The ACXPA Member Bites are only available to ACXPA Members!
ACXPA Members can watch all the ACXPA Member Bites at any time in their Video Library. Discover which membership is right for you >
IVR Best Practice
Over 90% of contact centres are using an IVR (Press 1 for this, press 2 for that), and we've encountered many contact centres with over four layers of options for customers to select from. In this session, Nadine will be sharing some best practice tips on IVR design for 2024.
Presented by Nadine Power, Client Success Manager, VERSA Connects (and ACXPA National Advisory Board Member)
More sessions announced soon!
(If you're interested in speaking at one of our events, click here to learn more >)
