Industry Knowledge Quizzes
There is a lot to know in our industry and many of the processes, ideas and concepts can be applied to your business regardless of size, industry sector etc.
The Industry Knowledge Quizzes are designed to test your knowledge across the ACXPA core pillars of contact centres, customer service, customer experience and digital service.
All our Industry Knowledge quizzes are free to play.
ACXPA Members get their results instantly at the end of the quiz! They also get access to a host of other benefits including our Member Symposiums and Video Library, fortnightly roundtables for contact centre managers and CX professionals, premium downloads, specialised training courses and lots more!